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Licenses: An Overview of the Licenses Section in KnowledgeCity LMS

Summary

An overview of subscription and license management in the KnowledgeCity LMS.

Introduction

Licenses are an administrative section designed for the comprehensive management of subscriptions and licenses associated with various training courses and content available in the platform. It aids in viewing current subscriptions and licenses and includes features for assigning, un-assigning, and rotating licenses. License rotations only apply to rotatable subscriptions.

Steps to Follow

Viewing Subscriptions:

  1. Navigate to the Licenses section in the LMS.

  2. The page will display a list of all active subscriptions linked to the account.

  3. Each subscription will list details such as:

    • Subscription Name

    • Content Access (Example: Full Access, Specific Categories, or Specific Courses)

    • Licenses Available

    • License Rotations remaining (only for rotatable subscriptions)

    • Access Period (Start and End Dates of the subscription)

    • Subscription Status

      Subscription_page-20260120-113529.png
      An example illustration overview of the KnowledgeCity LMS Licenses section.

Viewing Subscription Details:

  1. In the Licenses tab, click on a subscription's name.

  2. You'll be directed to the Subscription details page which includes:

    • Subscription name and information about rotation and duration details (if applicable)

    • The count of available licenses and any available licenses rotations (for rotatable subscriptions)

    • Content access details (Example: Full Access, Specific Categories, or Specific Courses)

    • Subscription Status and Access Period.

    • Assign license button, search, and filtering functionality.

    • A list of users with licenses, including each student's name, email, license validity period, licenses assigned date and license status (Example: Assigned, Activated, or Expired), with options that can be made for each license using the "Actions" column on the right-hand side of the table.

    • You can also generate an excel report of all the users and their details by clicking on the Generate Report button.

Licenses in the table can be sorted or filtered by group or by license status. Allocated licenses can be also be searched by username, full name or employee id.

Licenses_List-20260120-121409.png
An example illustration of viewing subscription details in the Licenses section.

Assigning a license:

By clicking on the Assign license button in the top-right corner of the subscription details page, an Admin can assign licenses to users and groups.
In the user selection modal, users can be searched by login name, email, or filtered by group. Once users have been selected for license assignment, click the "Assign and save" button to assign licenses to all selected users.

Licenses-Add_Popup-20260120-123746.png
An example illustrating the "Assign License" feature on a subscription's details page.

Unassigning licenses:

For rotatable subscriptions, to un-assign a license:

  1. Select a user in which you intend to unassign or rotate a used license from.

  2. Click the Unassign button in the Actions column, on the right-side of the page.

  3. A confirmation popup may appear, confirming that you intend to un-assign the license.

Unassigned licenses can be re-assigned to another user, utilizing a license rotation.

Licenses_Unassign-20260120-125456.png
An example illustration of the license un-assignment action in the subscription's details page.

Conclusion

By following this article, administrators should be able to efficiently manage their licenses within the LMS, ensuring that all learners have access to the necessary courses and content.

Happy learning!

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