Summary
This article explains how the Account dropdown menu works in Portal, including how student names are displayed and what each menu item does.
Introduction
The Account dropdown menu in Learning Portal provides quick access to essential student tools such as Account Settings, Calendar, My Progress, My Saved Lists, and Sign Out.
Requirements
Before using the Account dropdown menu:
You must be logged into Portal.
Your LMS profile should contain at least a username.
For LMS Admin Login to appear, your admin account must be correctly linked to a student account in the LMS, and you must log in with that connected student account.
Steps to Follow
1. Overview of the Account Dropdown Menu
Click the profile icon in the upper-right corner of Portal to open the dropdown menu.
The menu includes the following items (highlighted in orange):
Account Settings – manage your personal information
Calendar – view upcoming events and access schedules
My Progress – view points, awards, and leaderboard (if enabled)
My Saved Lists – open your saved course lists
LMS Admin Login (if applicable) – go to the LMS admin dashboard
Sign Out – log out of Portal
2. Student Name
The first line of the Account dropdown menu shows the student’s name based on the information stored in the LMS.
3. Menu Item Details
Account Settings
Opens: Account Settings → Personal Information tab.
Use this page to view or update your personal information (where allowed by your organization).
Calendar
Opens the Calendar page.
This page includes two types of records:
Events – scheduled training or sessions on specific dates
Access Schedules – time windows when certain courses or content are available
My Progress
My Progress page behavior depends on Leaderboard visibility settings:
If the Leaderboard is enabled
Redirects to My Progress → Leaderboard tab.
If the Leaderboard is disabled
Redirects to My Progress → My Points tab.
My Saved Lists
Opens the My Saved Lists page, where students can access course lists they have previously saved.
LMS Admin Login (optional, only for admin+student accounts)
This menu item appears only if all of the following are true:
The student is linked to an admin in the LMS
The admin logs into Portal via a student account connected to them
Clicking it redirects the user to LMS → Dashboard
Sign Out
Logs the student out of Portal and returns them to the Sign In page.
Expected Result
Students can quickly access all essential functions from the Account dropdown menu. The displayed name follows the LMS name field logic, and each menu item redirects to the correct page.
Admin–student connected users who log in with the correct linked student account will see an additional LMS Admin Login option that leads to the LMS admin dashboard.
Troubleshooting
Problem | Cause | Solution |
|---|---|---|
Name not updated | LMS profile changed while logged in | Log out and log back in |
LMS Admin Login missing | Student not linked to admin or wrong admin account | Confirm admin-student linkage in LMS |
Menu items not loading | Browser caching | Clear browser cache and reload |