Summary
Learn how notifications work in the Learning Portal, where to find them, and how to interact with the notification panel.
Introduction
The Portal notification center keeps you updated on your learning activities without relying on email. When an admin assigns you a course, changes a due date, confirms your event attendance, or awards you points, a notification appears directly in the Portal. This allows you to view and act on updates instantly. This article explains where notifications appear in the Learning Portal, how to open, read, and dismiss them.
Requirements
Logged in to Learning Portal
Have active subscription
Steps to Follow
Accessing Notifications:
Step 1: Log in to the Portal
Begin by logging into your Learning Portal using your credentials. Once logged in, you will be directed to your dashboard or home page.
Step 2: Locate the Notification Bell Icon
The Portal shows a bell icon in the header.
When new notifications are available, the bell may show a badge (for example, a dot or a number) indicating unread items.
Clicking the bell icon opens the Notification Panel, a list of recent notifications related to your learning.
Step 3: Open the Notification Panel
When you click the bell icon:
A panel opens, listing your most recent notifications.
Each notification usually shows:
A short title (for example, “New course assigned” or “Event reminder”).
A brief description (for example, “You have been assigned to Course X”).
A timestamp indicating when the notification was received.
Step 4: Manage Your Notifications
From the Notification Center, you can take the following actions:
View details: Click any notification to go directly to the related page, such as the course, learning path, event, Calendar, or My Points section.
Filter unread notifications: Toggle the Only unread switch in the top-right corner to display only items you haven't seen yet.
Clear all notifications: Click Mark all as read at the bottom of the panel to dismiss all visible notifications at once.
Types of notifications you can receive
All notifications are created when something happens in the LMS (admin side). Below is an overview of common notification types you may see in the Portal.
Course and learning path assignments
Due dates and end dates (deadlines and access)
Course archiving and access changes
Event reminders and attendance status
Course completion approvals (external courses)
Feedback requests and reminders
Points, TNA, and rewards
Troubleshooting
Problem | Possible Cause | What you can do |
|---|---|---|
I don’t see the notification bell icon | The Portal header may be customized, or you might not be in the correct Portal view | Try refreshing the page or navigating to the Home / My Learning area. If you still don’t see it, contact your administrator. |
I’m not receiving any notifications | Notifications may be disabled on the LMS side, or your email/user profile may be incomplete | Contact your administrator to check if notifications are enabled and your user profile is correctly configured. |
I receive emails but no Portal notifications | The LMS may be sending only emails for some actions | Ask your administrator whether Portal notifications are configured for the events you expect. |
A due date or event passed without any notification | The notification timing depends on how the admin set dates and internal scheduling jobs | Check your course or Calendar page directly. If you think something is missing, report it to your admin or support. |