How to View Your License Information and Manage Subscriptions

Summary

This article explains how B2B and B2C students can view their license information and manage subscriptions in Portal. It also covers the meaning of license statuses and shows how long subscription names are displayed in the updated interface.

Introduction

Learning Portal provides a dedicated section within Account settings where students can view their active licenses or subscriptions:

• B2B students can review organizational licenses assigned by their company or institution.

• B2C students (individual learners) can review and manage personal subscriptions.

The interface displays license and subscription details in clear, card-based layouts. Long names are automatically shortened using smart truncation to keep the page readable.

Requirements

Before accessing license or subscription information, ensure:

• You are logged in to Portal.

• (B2B students) Your organization has assigned at least one valid license.

• (B2C students) You have purchased an active subscription.

Steps to Follow

For B2B Students - Viewing License Info

1. In Portal, go to Account settings → License info.

2. The License info page displays all activated licenses currently assigned to you.

3. Only licenses with the Active status are shown on this page.

4. Licenses with the following statuses are not displayed here:

   • Expired

   • Assigned (but not yet activated for you)

5. If you do not have any active licenses, the page will show “No assigned license”.

License Status Definitions

• Active - You can access the training content associated with this license.

• Assigned - The license exists in your organization but has not been activated for your user account.

• Expired - The license is no longer valid or has passed its end date.

Example Screens (B2B)

• Example #1: Student with no assigned licenses.

• Example #2: Student with multiple active licenses.

• Student with multiple active licenses

For B2C Students - Managing Subscriptions

1. In Portal, go to Account settings → Manage subscriptions.

2. The Manage subscriptions page displays all subscriptions you have purchased.

3. For each subscription, you can view:

   • Subscription status

   • Validity period (start and end dates, if applicable)

   • Billing or payment details (such as renewal information)

Expected Result

• B2B students see a list of their active organizational licenses on the License info page, or a “No assigned license” message if none exist.

• B2C students see their personal subscription details on the Manage subscriptions page, including status and validity information.

• Long license or subscription names are displayed in a clean, truncated format (two lines with an ellipsis) so the page remains easy to read.

Troubleshooting