How to Manage Your Privacy & Security Settings in the Learning Portal

Summary

This article explains how students can manage their privacy and security settings in Portal. It also describes how the updated Account Settings interface works and what users can expect when accessing their personal information.

Introduction

Portal provides a dedicated Privacy & Security section within the Account Settings page, where students can review and update certain security-related details for their account. The options you see may vary depending on how your organization has configured security settings for students.

Requirements

Before using the Account Settings page, ensure that:

• You are logged in to Portal.

• Your LMS admin has configured profile fields.

• (For B2B licenses) Your organization has assigned an active license.

Steps to Follow

1. Access the Account Settings Page

1. Click your profile icon in the top-right corner of the Portal.

2. From the drop-down menu, select Account Settings.

3. Open the Privacy & Security tab.
   

   

2. Default Security Fields

By default, the following security fields are always shown because they are required for your account:

• Username

• Password

These fields may be read-only or editable, depending on your organization’s configuration.

3. Optional Fields

Depending on your organization’s settings, the following optional fields may also appear in the Privacy & Security section:

• National ID

• Employee ID

If these fields are not visible, it means they are not enabled for your account.

4. Additional Security Options (Multi-Factor Authentication)

If your organization has enabled additional security options, you may see settings related to multi-factor authentication (MFA) or similar features.

When additional security (MFA) is enabled, Students may see:

• The status of their additional security / MFA

• Checkboxes or toggles indicating whether additional security is active for their account

These controls allow students to review how their account is protected and, where allowed, enable or disable certain options.

When MFA is Disabled

If additional security is not enabled by your organization, students will only see the PIN option, which remains enabled by default for all users.

Expected Result

After following these steps, students can:

• View the security-related information that is available to them (such as username and, if applicable, PIN and additional security options)

• Update any security options that are editable for their account

• Understand which options are controlled by their organization and not editable in the portal

Troubleshooting