How to Manage Learning Path Deadline Notifications

Summary

This article explains when Learning Path deadline notifications are triggered, what learners see in the Portal Notification Center, and what happens after clicking each notification. It also provides step-by-step guidance on how to view and act on them.

Introduction

Learning Paths can include due dates (target completion dates) and end dates (when access closes). The Portal surfaces timely reminders to help learners stay on track and avoid missing deadlines. All notifications are accessible via the bell icon in the header.

Requirements

• Student has an active Portal account and a valid email set in User profile.

• Notifications are enabled for users.

• A Learning Path with due and/or end dates is assigned to the learner.

Steps to Follow

Access the Notification Center

1. Sign in to the Portal.

2. Select the bell icon in the header to open the Notification Center.

1) Learning Path Due Date Approaching

• What the learner receives: A Portal notification within the Notification Center that includes the Learning Path name and a message indicating the due date is approaching.

• How it appears and next step:

  1. Open the Notification Center and select the "Due date approaching" item.

  2. Click the notification to go directly to the Learning Path page.

  3. On the Learning Path page, review the due date and begin or continue required courses.

2) Learning Path Due Date Passed

• What the learner receives: A Portal notification signaling that the due date has passed, including the Learning Path details.

• How it appears and next step:

  1. Open the bell and select the "Due date passed" item.

  2. Click to open the Learning Path page.

  3. Review outstanding items and complete them as soon as possible. Access may remain available until the end date (if set).

3) Learning Path End Date Approaching

• What the learner receives: A Portal notification warning that access to the Learning Path will close soon.

• How it appears and next step:

  1. Open the bell and select the "End date approaching" item.

  2. Click the notification to go to the Learning Path page.

  3. Prioritize completing any remaining courses before access closes on the end date.

4) Learning Path End Date Passed

• What the learner receives: A Portal notification indicating that the end date has passed and the Learning Path may no longer be accessible.

• How it appears and next step:

  1. Open the bell and select the "End date passed" item.

  2. Click to open the Learning Path page. If access is closed, the page will communicate if any restrictions.

  3. If you still need access or require an extension, contact your administrator.

Expected Result

Learners can quickly locate deadline notifications in the Portal, understand whether a deadline is upcoming or past, and navigate directly to the relevant Learning Path to take action or review their access status.

Troubleshooting