Summary
A comprehensive guide on editing, updating, and managing user profile information within the KnowledgeCity LMS.
Introduction
Managing User Profiles effectively is crucial for maintaining up-to-date records and ensuring users have access to their appropriate trainings within the LMS. This guide provides administrators with the complete process for accessing user profiles, making necessary edits, and applying changes efficiently to support ongoing user management and system accuracy
Steps to Follow
Accessing the User Profile
Login to the LMS and start at the dashboard.
Navigate to the User List by selecting it from the left side panel of the LMS.
Select a user by searching or filtering for the one you want to view or edit and clicking on their profile.
At the top of the profile page, you will see a profile header displaying:
User avatar and full name
Account status
Activated licenses count
User's courses currently in progress
Quick option to Log in as User
An example illustration of the a user profile opened from the user list.
Editing User Data
Basic Account Information
Within the User Data section, admins can view and edit core user profile fields, including:
Username
First Name
Last Name
Email
Employee ID
National ID
Date of birth
City
Center
Nationality
Company
Department
Position
Phone Number
Gender
Password and Login Management
Use the Change user password option to manually set a new password for the user.
The Reset login info option allows administrators to reset authentication credentials, typically used when a user cannot access their account.
User Permissions
Admin Permissions: Grant or revoke Admin Role access using the Grant admin role toggle.
Access to portal: Enable or disable user access to the portal using the Enabled user toggle.
Learning Permissions
Access to all Courses
From the Access to all courses dropdown, select one of the following options based on the required learning access:
Default
Open
Closed
Closed until all assignments completed
Training Needs Analysis (TNA)
Enable or disable the TNA Quiz using the Enable TNA toggle, if applicable.
User Groups
View the user’s current assigned group(s).
See the group(s) details and date the user was added to the group.
Use Add user to a group to assign the user to additional groups.
Line Manager
View the currently assigned Line Manager.
Add, Reassign or update the user’s line manager to support reporting hierarchies and approval workflows.
Time Zone and Email Language
Set the Portal time zone, or configure a Custom time zone appropriate to the user’s operating region if necessary.
Select the preferred Email Language setting for the emails that the user receives.
Saving Changes and Notifications
After completing edits, click Save changes.
Choose whether to Send notification to user about changes by enabling or disabling the notification option.
Deleting a User
Use the Delete user option at the bottom of the profile page to permanently remove the user profile.
Conclusion
Following these steps will help you maintain accurate and useful profiles for all users in the LMS, enabling better management and support within the learning management system.