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Viewed Courses Report: How to Track Course Views and Engagement

Summary

This guide explains how to access, create, and customize the Viewed Courses Report, including template configuration, generation options, and practical use cases for tracking course viewership and content consumption.

Introduction

The Viewed Courses Report shows all courses that selected users completed watching during a selected date range. This includes courses that were viewed, giving you a complete picture of content consumption. Whether you need to monitor course viewership, track which learners are actively watching content, or identify courses with high completion rates, this report delivers the data you need. For a complete overview of the Reports section, refer to Reports: An Overview of the Reports Section in LMS.

Steps to Follow

How to Create a Custom Viewed Courses Report Template

The Report Generation tab contains predefined templates that come with your KnowledgeCity LMS, along with any custom templates you have previously created. If the default Viewed Courses template meets your needs, you can run it directly. To create a new custom template with specific fields and settings, follow the steps below.

  1. Navigate to Reports > New Report Template.

  2. From the Report type dropdown, select Viewed Courses.

When you select Viewed Courses as the report type, the system automatically populates default fields, along with default template name, language, description, and title style, all of which you can customize to suit your needs.

  1. Configure your template:

Field

Description

Template name

Specify a unique name (e.g., "Q1 Viewed Courses by Department")

Template language

Select the preferred language for report output

Description

Provide a brief description (up to 500 characters) to clarify the report's purpose

Title style

Format the report title using bold, italic, underline, font size, alignment, and title text and background color options

Include portal logo

Toggle to add your portal logo to the report output

Default Fields in This Report

  • Group: The user group(s) the user belongs to.

  • User Name: The user's unique login identifier.

  • Date of Birth: The user's birth date.

  • Course ID: Unique identifier for the course in the LMS.

  • Course Name: Official name of the course.

  • Begin: Date when the user started the course.

  • Begin time: Time when the user began the course session.

  • Watched: Date when the user fully viewed all course content.

  • Watched time: Time when the user completed viewing all course content.

You can modify these defaults or add additional fields to tailor the report to your requirements. For detailed descriptions of all available fields, refer to Report Fields: A Complete Reference Guide for All Reports.

  1. Customize columns using the rows adjustment section:

    • Click Add column to include additional fields.

    • Drag and drop columns to reorder if required.

    • Click the Edit button on any column to format, style, or add conditional rules.

    • Click the Delete button to remove columns.

For detailed instructions on managing columns, refer to Report Templates: How to Manage Columns with Rows Adjustment and Formatting.

  1. Click Save template.

Reports-Viewed-Courses-20260403-113743.png
An example illustration of the New Report Template tab with Viewed Courses selected.

How to Generate the Viewed Courses Report

  1. Navigate to Reports > Report Generation.

  2. Locate your newly created Viewed Courses report template.

  3. Click Run report.

The Run report button opens a configuration window where you can set the following parameters before generating the report:

Option

Description

Group

Select which user group to include or All groups

Time Zone

Choose the time zone for date calculations

Date start / Date end

Set the reporting period for viewed activity

Include Passed courses

Toggle to include courses that users have already passed

Include archived courses

Toggle to include courses no longer active

  1. Click Create and proceed to the Reports tab, locate your report on the top of the list and click the Download button to export.

Reports-Run-Reports-20260403-114025.png
An example illustration of the report generation popup showing all configuration options.

Example Use Cases

  • Monitor course viewership: Generate a report for a specific group and date range to see which courses learners have fully watched. Use this to identify high-engagement content or spot learners who are actively consuming training.

  • Track viewed but not passed courses: Filter by a specific date range to identify courses that users have watched but not passed. This helps target follow-up assessments or additional training.

  • Measure content consumption before deadlines: Before a training deadline, run the report to see which courses have been viewed and which learners still need to complete the content.

Conclusion

You have successfully learned how to generate and customize the Viewed Courses Report. This report provides valuable insights into content consumption by tracking which courses learners have fully watched. By creating custom templates with the fields that matter most, you can efficiently monitor course viewership and identify content that is being actively consumed.

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