Summary
This guide explains how to access, create, and customize the Users Activation Report, including template configuration, generation options, and practical use cases for tracking previously deactivated users who have been reactivated within a specified date range.
Introduction
The Users Activation Report shows previously deactivated users who have been reactivated within a specified date range. This report helps track user reactivation activity over time. Whether you need to monitor user account changes, audit reactivation trends, or track user status changes for compliance, this report delivers the data you need. For a complete overview of the Reports section, refer to Reports: An Overview of the Reports Section in LMS.
Steps to Follow
How to Create a Custom Users Activation Report Template
The Report Generation tab contains predefined templates that come with your KnowledgeCity LMS, along with any custom templates you have previously created. If the default Users Activation template meets your needs, you can run it directly. To create a new custom template with specific fields and settings, follow the steps below.
Navigate to Reports > New Report Template.
From the Report type dropdown, select Users Activation Report.
When you select Users Activation as the report type, the system automatically populates default fields, along with default template name, language, description, and title style, all of which you can customize to suit your needs.
Configure your template:
Field | Description |
|---|---|
Template name | Specify a unique name (e.g., "Q1 Reactivated Users Report") |
Template language | Select the preferred language for report output |
Description | Provide a brief description (up to 500 characters) to clarify the report's purpose |
Title style | Format the report title using bold, italic, underline, font size, alignment, and title text and background color options |
Include portal logo | Toggle to add your portal logo to the report output |
Default Fields in This Report
Group: The user group(s) the user belongs to.
Username: The user's unique login identifier.
Date of Birth: The user's birth date.
You can modify these defaults or add additional fields to tailor the report to your requirements. For detailed descriptions of all available fields, refer to Report Fields: A Complete Reference Guide for All Reports.
Customize columns using the rows adjustment section:
Click Add column to include additional fields.
Drag and drop columns to reorder if required.
Click the Edit button on any column to format, style, or add conditional rules.
Click the Delete button to remove columns.
For detailed instructions on managing columns, refer to Report Templates: How to Manage Columns with Rows Adjustment and Formatting.
Click Save template.
How to Generate the Users Activation Report
Navigate to Reports > Report Generation.
Locate your newly created Users Activation report template.
Click Run report.
The Run report button opens a configuration window where you can set the following parameters before generating the report:
Option | Description |
|---|---|
Time Zone | Choose the time zone for date calculations |
Date start | Set the start date for reactivation range (mandatory) |
Date end | Set the end date for reactivation range (mandatory) |
Click Create and proceed to the Reports tab, locate your report on the top of the list and click the Download button to export.
Example Use Cases
Track reactivation trends over time: Generate a report for a specific date range (e.g., Q1 of the current year) to see which deactivated users have been reactivated. Use this to monitor user account activity and engagement recovery.
Audit user status changes: Run the report regularly to maintain a record of reactivated users. This helps with compliance auditing and understanding user account lifecycle.
Identify frequently reactivated users: Review the report across multiple date ranges to spot users who are repeatedly deactivated and reactivated, which may indicate underlying access or engagement issues.
Conclusion
You have successfully learned how to generate and customize the Users Activation Report. This report shows previously deactivated users who have been reactivated within a specified date range, helping you track user account changes and reactivation trends. By creating custom templates with the fields that matter most, you can efficiently monitor user status changes and maintain accurate account records.