Summary
A step-by-step guide to configuring the Emails tab in Portal Settings, including email logo upload, sender name customization, and managing admin notification recipients.
Introduction
The Emails tab is the final configuration section within Portal Settings. This is where you ensure all email communications from your LMS carry your organization's brand identity. Here you can upload an email logo, customize the sender name, and control which administrators receive incoming notifications. A live preview on the right shows how your emails will appear to recipients. For a complete overview of all Portal Settings tabs, refer to Understanding and Navigating Your Portal Settings in KnowledgeCity LMS.
Steps to Follow
Accessing Portal Email Settings
Log in to your KnowledgeCity LMS as a Super Admin.
Locate the Settings dropdown menu on the top panel of the LMS interface and select Portal Settings.
Click on the Emails tab to access the configuration options.
The Emails page is organized into Outgoing emails and Incoming emails sections, with a live preview panel on the right.
Configuring Outgoing Emails
The Outgoing emails section controls how your organization appears in all email communications sent from the LMS.
Email logo: Upload your brand logo (png, jpg formats), click Upload Logo to select an image.
Sender name: Controls what email recipients see as the "From" name. Defaults to portal name, customizable up to maximum 50 characters.
Sender email address: System-generated and cannot be modified. Ensures consistent, deliverable communications from your LMS.
Show footer text: Toggle to display or hide additional text in the email footer.
Live Preview Panel
The right side of the Emails page displays a real-time preview of your email configuration. Changes update instantly as you configure settings, allowing you to verify your branding before saving.
Configuring Incoming Emails
The Incoming emails section controls which administrators receive system notifications and other email communications generated by the LMS.
List of admins who receive emails: Enter email addresses separated by commas. Multiple recipients can be added and appear in a list below the field.
Save Your Changes
After configuring your settings, scroll to the bottom of the page and click Save changes. Changes will not take effect until saved.
Conclusion
You have successfully configured the Email Settings for your LMS portal. Your email logo, sender name, and admin notification list are now set according to your organization's preferences, ensuring all communications carry your brand identity.